Customer Support

Customer support and assistance is available via phone, customer support chat, and webform. Pearson customer and technical support is available Monday through Friday for assistance with student registration, test management, or technical troubleshooting.

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Monday – Friday│6:30 am – 7:30 pm (ET)

(888) 639-0690

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Field Engineer Services

Schedule a one-on-one virtual meeting with a technology field engineer to talk through TestNav set up. Time slots from 15 minutes to 1 hour available.

Field Engineer Services

Customer Support Chat

Monday – Friday│6:30 am – 7:30 pm (ET)